• Phone 1300 923 221
  • service@radiantinspection.com.au

FAQs – Frequently Asked Questions

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What services does Radiant Inspection Pty Ltd offer?

Radiant Inspection Pty Ltd specializes in providing advanced food safety inspection equipment, including X-ray machines, metal detectors, checkweighers, and conveyor systems. We offer installation, calibration, maintenance, and support services across Brisbane, Sydney, Melbourne, and Perth to ensure optimal performance and full compliance with food safety standards.

How do I know if my equipment needs calibration?

Regular calibration is vital to maintain the accuracy of inspection equipment across Australia, including Brisbane, Sydney, Melbourne, and Perth. Our expert team provides precise calibration and NMI equipment verification services in Sydney, Perth, and Brisbane. We ensure your metal detectors, x-ray machines, and weighing scales perform reliably, meeting industry standards and food safety regulations for optimal operational efficiency.

Are your inspection systems compliant with industry regulations?

Yes, our inspection systems, including food x-ray inspection services and metal detector test pieces, are designed to meet and exceed industry standards and regulations. We ensure full compliance with food safety and quality control standards across Brisbane, Sydney, Melbourne, and Perth, providing certification and documentation to support your regulatory requirements and maintain product safety and quality.

How often should X-ray machines and metal detectors be serviced?

Routine servicing is vital for keeping X-ray machines and metal detectors accurate and reliable. We offer scheduled maintenance based on manufacturer guidelines and industry standards to ensure peak performance. Our expert team provides NMI license verifier hire in Brisbane, equipment verification in Sydney, certified weighing scale verification in Perth, and NMI verifier services in Melbourne to guarantee compliance and operational efficiency.

Can Radiant Inspection Pty Ltd help with the installation of new equipment?

Absolutely. We provide comprehensive installation services for all our inspection equipment. Our experienced technicians ensure your equipment is correctly installed, calibrated, and fully operational with minimal disruption to your production line. We also support facilities in obtaining a food safety certificate in Brisbane, Sydney, Melbourne, and Perth, aligning with regulatory standards across Australia.

What kind of support do you offer for your equipment?

We offer a range of support services across Australia, including technical assistance, troubleshooting, and repairs. Our team provides expert guidance for issues related to food inspection equipment, food x-ray inspection services, and is available as an NMI license verifier for hire, ensuring minimal downtime and maximum operational efficiency for your business.

How can I request a quote or schedule a service?

To request a quote or schedule a service, contact us via our website, email, or phone. We assist with everything from x-ray detector maintenance in Melbourne, x-ray machines in Perth, food safety in Brisbane and Perth, equipment servicing in Sydney, to test pieces and calibration services across Australia, including Sydney, Melbourne, Perth, and Brisbane.

Do you offer training for operating your inspection equipment?

Yes, we provide training for operators to ensure they can effectively use and maintain the inspection equipment. Proper training helps maximize the efficiency and accuracy of the equipment, and our team is available to conduct on-site or remote training sessions. We cover essential areas such as calibration in Melbourne, correct handling of metal detector test pieces in Sydney, use of x-ray test pieces in Brisbane, and checkweigher calibration in Sydney. Additionally, we offer guidance on the operation and maintenance of integrated conveyor systems, ensuring seamless functionality across your inspection and production processes.

What industries do you serve?

We primarily serve the food industry, including food processors, packagers, and manufacturers across Brisbane, Perth, Melbourne, Sydney, and throughout Australia. Our equipment and services are tailored to meet the specific needs of various sectors within the food industry to ensure safety, quality, and regulatory compliance in every location we operate.

How can I get in touch with Radiant Inspection Pty Ltd?

You can reach us through our website, email, or phone. Our contact details are available on the “Contact Us” page of our website. We are here to assist with any inquiries, provide support, and help you with your food safety inspection equipment needs. Whether you’re looking for inspection systems in Melbourne or need a reliable inspection service in Brisbane, our team is ready to deliver expert solutions tailored to your operational requirements.

What types of foreign objects can an x-ray inspection system detect in food products?

Radiant Inspection provides x-ray machine calibration Brisbane to detect metal contaminants like stainless steel and non-ferrous metals, as well as non-metal objects such as glass and stone. Our x-ray machine for food industry Perth and x-ray metal detector Sydney use calibrated test pieces to ensure accurate performance and food safety compliance.

How often should x-ray inspection systems be tested and serviced ?

To ensure accurate detection, x-ray calibration equipment Sydney must be tested daily with certified test pieces. Radiant Inspection provides food x-ray inspection service, preventive maintenance every 6-12 months, and full support for x-ray machines in Perth, including routine testing, performance verification, and supply of test cards and consumables.

Are your metal detectors compliant with Australian food safety standards?

Yes, all metal detection systems supplied by Radiant Inspection, including the Pulsotronic metal detector Melbourne, comply with Australian food safety standards such as HACCP, FSANZ, and customer audit requirements. Our systems support CCP monitoring and integrate seamlessly with BRC, SQF, and retailer programs, ensuring food safety in Brisbane, Perth (with food safety certificate Perth), and equipment servicing Sydney.

How is a metal detector tested for performance in food production?

Performance is verified using certified metal test wands and test pieces, including ferrous, non-ferrous, and stainless steel samples, ensuring consistent detection of metal contaminants. Radiant Inspection offers inspection systems Melbourne, inspection service Brisbane, product inspection Perth and Sydney, plus quality inspection in Brisbane and food inspection Sydney to meet HACCP and FSANZ audit standards.

Are your industrial weighing scales compliant with Australian Standards?

Yes, Radiant Inspection supplies and services industrial weighing scales with full calibration services for food manufacturing Melbourne and Perth. Our calibration companies Brisbane offer precise scale calibration Brisbane and calibration services Brisbane, ensuring all equipment meets NMI and Australian Standards. We support food production, packaging, and process control with compliant, reliable weighing solutions aligned with HACCP and ISO requirements.

How often do weighing scales need to be calibrated in a food production environment?

Calibration frequency depends on usage and regulations, with most industrial scales in food manufacturing requiring calibration every 6 to 12 months. Radiant Inspection offers NMI calibration Brisbane, NMI verifier Melbourne, and NMI license verifier for hire Brisbane services. We also provide NMI equipment verification services Sydney and certified weighing scale verification by NMI certified weighing scale verifier Perth, ensuring accuracy, compliance, and audit readiness.

Does Radiant Inspection supply trade-approved checkweighers compliant with Australian standards?

Yes, Radiant Inspection supplies NMI-approved trade checkweighers that meet all Australian trade measurement laws and industry standards, including AQS, FSANZ, and BRC. We provide checkweigher servicing Brisbane and offer reliable checkweigher Sydney solutions. Our check weighers Sydney are built for precise weight verification in food production and packaging environments, ensuring compliance and efficiency across your operations.

Can Radiant Inspection calibrate and verify trade-approved checkweighers to maintain compliance?

Absolutely. Radiant Inspection provides expert checkweigher calibration Sydney, checkweigher calibration services Melbourne, and checkweigher service in Perth to keep your trade-approved systems accurate and compliant. Our services include NMI verification, regular maintenance, calibration certificates, and full support for audit readiness under AQS, HACCP, and BRC standards, ensuring your checkweighers meet all Australian legal-for-trade requirements.

What makes Radiant Inspection’s food grade conveyor systems suitable for the food industry?

Radiant Inspection’s food-grade conveyor systems are built with stainless steel and FDA-approved plastics to meet Australian food safety standards. We ensure HACCP and FSANZ compliance through hygienic design and easy cleaning. We offer conveyor system inspection services in Melbourne, Sydney, Brisbane, Perth, and Adelaide, helping food manufacturers maintain safe, efficient, and contamination-free production lines.

Can Radiant Inspection customise food grade conveyor systems to fit different production needs?

Radiant Inspection designs and manufactures custom food-grade conveyor systems for packaged goods, bulk handling, and integration with inspection equipment. Our hygienic, efficient solutions meet Australian food safety standards. We also offer conveyor system inspection in Australia, conveyor belt inspection in Melbourne, automated conveyor systems in Brisbane, conveyor maintenance in Sydney, and installation services nationwide.

We provide access to customers, schedule flexibility, and high-quality machine parts